---
title: "API and webhook: connect an AI agent to your admissions tool | Skolbot"
description: "Your CRM or admissions tool is not on the list? Skolbot connects to it through an API or a webhook, with a scope defined for each project."
url: "https://www.skolbot.ai/en-AU/integrations/api-webhook"
language: "en"
dateModified: "2026-11-09"
---

# Connect Skolbot to your tool through an API or a webhook

Updated on November 9, 2026

If your school uses another CRM, an in-house admissions tool or an application platform, Skolbot connects to it through its API or a webhook. Together we define the data sent, the format and when it is sent, for each project.

## Which tools

OSCAR, Odoo, Zoho, an in-house CRM, an application platform: any tool that exposes an API or accepts a webhook can receive the leads.

## The same data as with a mainstream CRM

You choose the fields. Spam and non-admissions requests never get there.

- First name, last name, email and phone
- Program and campus of interest
- Marketing consent and lead source
- Any other field your school needs
- Lead scoring (cold, warm, hot), built with you
- Conversation brief for your admissions team

## A scope approved before go-live

Fields, format and sending rules are defined and approved with your technical team before go-live.

## Frequently asked questions

### Do we need a technical team?

You need someone who can open access to your tool’s API or receive the webhook. The Skolbot team does the rest.

### What data is sent?

The fields you choose, for example first name, last name, email, phone, program and campus of interest, consent. Plus two fields created with you: the lead scoring and the conversation brief.

### Does the data stay in the European Union?

Skolbot stores and processes conversations in the European Union. Once sent to your tool, the data falls under your own hosting.

## Related pages

- [Onboarding](https://www.skolbot.ai/en-AU/onboarding)
- [Website agent](https://www.skolbot.ai/en-AU/solutions/web-agent)
- [Your data](https://www.skolbot.ai/en-AU/security)