---
title: "Website agent: an AI chatbot for schools, and more | Skolbot"
description: "Skolbot’s website agent is a chatbot, and more: it answers applicants from your knowledge base, qualifies their plans and sends a brief to your CRM."
url: "https://www.skolbot.ai/en-CA/solutions/web-agent"
language: "en"
dateModified: "2026-11-09"
---

# Your website answers. And qualifies.

Updated on November 9, 2026

It is an AI chatbot, only better. The website agent answers applicants on your school’s website, at any hour, from your knowledge base. It qualifies their plans and sends a call brief to your CRM.

## Nothing made up.

Every answer is sourced from the school's knowledge base. When the answer is missing, the agent says so and hands over.

## One conversation. One brief in your CRM.

The adviser gets the brief and the whole conversation, and calls back already knowing everything.

## At 10:14 pm, nobody answers. The agent does.

## Answers drawn from your content

The agent relies on the documents you provide: brochures, program pages, admission rules. It is configured not to invent: when information is missing, it offers contact with your team.

## Qualification your team can use

During the conversation, the agent collects what your team needs to take over.

- Program, campus and intake
- Level of study
- Contact details, if the student shares them
- Hot, warm or cold score

## A brief ready in the CRM

At the end of the conversation, the CRM receives a summary, the questions already answered and the next step, such as a requested callback or a meeting.

## Embedded safely in your website

The chat window is served over HTTPS and limited to the domains you authorise. Conversations are stored in the European Union.

## Frequently asked questions

### Is the website agent a chatbot?

Yes. It is an AI chatbot on the website of your school, university or training provider, and more complete. It answers from your knowledge base, qualifies the applicant’s plans and sends a call brief to your CRM.

### Does the agent replace the contact form?

No, it complements it. The prospective student gets an immediate answer, and your team receives more context than a form provides.

### Does the student know they are talking to an AI?

Yes. The agent presents itself as an AI assistant, in line with the transparency obligation of the AI Act.

### What happens in the evening and at weekends?

The agent answers at any hour. Enquiries arrive in the CRM, and your team picks them up when it is back.

### What does the school need to provide?

Your brochures, program pages, admission rules, access to your CRM and the list of cases to pass to your team. Our team sets up the agent, tests it with you, then puts it live.

## Related pages

- [WhatsApp Capture](https://www.skolbot.ai/en-CA/solutions/whatsapp-capture)
- [WhatsApp Activate](https://www.skolbot.ai/en-CA/solutions/whatsapp-activate)
- [Integrations](https://www.skolbot.ai/en-CA/integrations)