---
title: "Chatbot and AI agent for universities: admissions | Skolbot"
description: "AI agents for public and private universities: answer prospective students on programmes, applications and enrolment, then route each enquiry to the right office."
url: "https://www.skolbot.ai/en/solutions/universities"
language: "en"
dateModified: "2026-11-09"
---

# AI agents for university admissions

Updated on November 9, 2026

A university gets questions about hundreds of programmes: undergraduate degrees, master’s, short courses, continuing education. Prospective students ask how to apply, what the deadlines are and which office to contact. The Skolbot chatbot and WhatsApp and Instagram agents answer from the university’s knowledge base and route each enquiry to the right faculty or office.

## At a glance

- **For**: Universities
- **What Skolbot does**: Hundreds of programmes: the right answer and the right office.
- **What your team receives**: Each conversation lands in your CRM with a call brief: the candidate’s plan, the questions already answered and the next step.
- **Conditions**: Answers sourced from your knowledge base. Set up by our team in two weeks. Data in the EU. On quote.

## A very wide catalogue, a precise answer

The agent draws on your programme catalogue to answer on content, entry requirements and published career outcomes, programme by programme.

- Undergraduate degrees
- Master’s and joint degrees
- Short courses and certificates
- Continuing education and part-time study

## Official procedures, without confusion

Central application service for undergraduate entry, direct application for postgraduate study, a dedicated route for international students: the agent explains which procedure applies, from your content, and points to the official platform. It never replaces the procedure.

## Routing to the right office

Admissions, international office, continuing education, student life: the agent answers common questions and passes the rest to the right office, with a summary of the enquiry. Your teams receive enquiries that are already summarised.

## Private universities: from first contact to record

At a private university, the agent also qualifies the applicant’s plan: target programme, current level, intended start. It sends the record to HubSpot, Salesforce, OSCAR Campus, Slate, Zoho, Odoo or another tool via API or webhook, with a call brief.

## Frequently asked questions

### Can the agent answer on hundreds of programmes?

Yes. It answers from the university’s knowledge base, built from your programme catalogue and pages. When information is missing, it says so and passes the question to the right office.

### Does the agent answer questions about the central application service?

It explains the steps and dates you publish and points to the official platform. It never comments on an applicant’s chances of admission.

### Does the chatbot answer international students?

Yes, in the language they write in, from the university’s content.

### Where are conversations hosted?

In the EU. They are never used to train models and are covered by a DPA signed with the university.

### How much does Skolbot cost for a university?

Pricing is on quote, depending on scope: programmes covered, agents and channels.

## Related pages

- [Website agent](https://www.skolbot.ai/en/solutions/web-agent)
- [Instagram Answer](https://www.skolbot.ai/en/solutions/instagram-answer)
- [International students](https://www.skolbot.ai/en/solutions/international-student-recruitment)