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Group of 5 campuses5,000+ students

-38% cost per lead across 5 campuses

Cost per lead

42 €26 €

Questions auto-answered

0%89%

Cost per enrolled student

2 200 €1 364 €

Connected campuses

05

The challenge

This multi-campus group had no consistency in prospect communications. Each campus handled its own responses, with an average CPL of €2,200 and no centralised data.

  • Average CPL of €2,200 per enrolled student (top of the French market range)
  • Inconsistent messaging across 5 campuses — each team writes its own answers
  • No centralised prospect data — impossible to manage recruitment at group level
  • 72% of questions are automatable FAQs (fees, work-study, admissions)

The solution

A single Skolbot deployment covering all 5 campuses, with a centralised knowledge base and campus-specific answers.

  • Centralised knowledge base, campus-specific personalised answers
  • 89% of questions answered automatically (72% FAQ + 17% contextual)
  • Unified multi-campus dashboard: questions, blockers, activity peaks
  • Admissions team focuses on the 7% of complex cases requiring a human

Timeline

Campus-by-campus rollout in 2 weeks, centralised data from month 1

Before Skolbot, each campus had its own version of the answers. Now we have a single source of truth, and data flows in real time. We finally have a group-level view.

Thomas R.

Group Managing Director

Skolbot internal data 2025-2026, medians across partner schools

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