Restart conversations with dormant leads
Skolbot can re-engage contacts selected by your team in the CRM over WhatsApp or phone, according to your setup, answer from approved content and capture their preferred next step.
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What gets in the way
Contacts are left untouched
Known prospects can remain in the CRM without a new conversation.
Their plans may have changed
An old enquiry may no longer reflect their current programme or timeline.
Follow-up starts from scratch
Without conversation context, the team has to ask for the same details again.
What Skolbot handles
A relevant re-engagement
The message uses available context and asks whether their plans are still current.
Answers about your programmes
Skolbot answers questions using information approved by your institution.
Context returns to the CRM
The conversation and confirmed interest help the team decide what happens next.
What the team gets
An updated picture of interest
The prospect can confirm whether they want to continue their plans.
A useful conversation record
The team can see the questions asked and details clarified.
A next step chosen by the team
Advisers decide the right follow-up for each reply.
Set-up
We map your workflow
Your team defines the useful content, rules and handoff points.
You approve the answers
Answers use information approved by your institution.
The handoff is configured
Qualified requests reach your CRM and the relevant team, according to your setup.