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Group of 5 campuses5,000+ students
-38% cost per lead across 5 campuses
Cost per lead
42 €26 €
Questions auto-answered
0%89%
Cost per enrolled student
2 200 €1 364 €
Connected campuses
05
The challenge
This multi-campus group had no consistency in prospect communications. Each campus handled its own responses, with an average CPL of €2,200 and no centralised data.
- Average CPL of €2,200 per enrolled student (top of the French market range)
- Inconsistent messaging across 5 campuses — each team writes its own answers
- No centralised prospect data — impossible to manage recruitment at group level
- 72% of questions are automatable FAQs (fees, work-study, admissions)
The solution
A single Skolbot deployment covering all 5 campuses, with a centralised knowledge base and campus-specific answers.
- Centralised knowledge base, campus-specific personalised answers
- 89% of questions answered automatically (72% FAQ + 17% contextual)
- Unified multi-campus dashboard: questions, blockers, activity peaks
- Admissions team focuses on the 7% of complex cases requiring a human
Timeline
Campus-by-campus rollout in 2 weeks, centralised data from month 1
“Before Skolbot, each campus had its own version of the answers. Now we have a single source of truth, and data flows in real time. We finally have a group-level view.”
Thomas R.
Group Managing Director
Skolbot internal data 2025-2026, medians across partner schools
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