Use case

Engage leads from your CRM.

Skolbot starts with leads already in your CRM and follows up on WhatsApp or by phone under your contact rules.

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Use Cases

AdmissionsWhatsApp + voice

What gets in the way

Follow-up waits in the CRM

An enquiry, open day or callback request can sit untouched during a busy period.

What Skolbot handles

WhatsApp or voice as needed

Follow-up uses CRM context. The agent captures the response and hands over when needed.

What the team gets

An updated record

Admissions sees the exchange and next action in its own tool, as configured.

Set-up

01

The lead is in the CRM

Programme interest and prior contact provide available context.

02

Skolbot gets in touch

WhatsApp supports asynchronous follow-up; voice supports a callback when speaking is better.

03

Admissions takes over

The reply and any human callback request return to the CRM as configured.

Frequently asked questions

Is every lead contacted?
No. Segments, triggers, exclusions and local contact rules are set before activation.

See what Skolbot can handle in your workflow.

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One night, played twice.

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At 11:47 pm, LĂ©a, seventeen, is looking for a school. An advert takes her to a website, but a fifteen-field form stops her. Six hours pass: she is not in any CRM. The same night starts again with Skolbot. At 1:12 am, she asks about co-op options and gets an immediate answer. She leaves her first name and number. In the morning, her record and a summary of the conversation are waiting in the CRM. Today, LĂ©a starts her program.