A clear answer, even from another timezone
Visas, housing, equivalences and admissions dates: Skolbot answers in the candidate's language with information approved by your institution.
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What gets in the way
Language hinders understanding
A literal translation is not enough to explain an admissions or visa procedure.
Office hours do not overlap
The candidate may prepare their application while the international office is closed.
Procedures depend on context
Nationality, qualification, programme and destination country change the expected answer.
What Skolbot handles
Conversation in a supported language
Candidates can ask without translating every administrative term themselves.
Institution-specific answers
Skolbot uses your international pages, prerequisites and documented procedures.
Context retained for the international office
Language, country, intended programme and question remain attached to the record.
What the team gets
An understandable answer
Institution-specific terms are explained in the language of the conversation.
A clear boundary
The chatbot distinguishes your published information from matters requiring an adviser.
A better-prepared handover
The international office receives the question with details already clarified.
Set-up
Your international pages are analysed
Procedures, prerequisites, calendars and contacts are structured.
Wording is approved
Your team reviews sensitive answers before publication.
Handover is defined
Topics requiring a person are directed to the right contact.