Skolbot vs Havana: which channels to capture and follow up applicants?

Havana is an AI student recruiter: it calls, texts and emails, qualifies applicants and books appointments for your advisors, 24/7. Skolbot captures applicants on the website, WhatsApp and Instagram, then follows up the cohorts in your CRM on WhatsApp. When an applicant leaves their details and gives consent, their record reaches your CRM with a score and a call brief.

Comparison written by Skolbot from each vendor's public pages, checked between Sep 24, 2026 and Nov 9, 2026.

The essentials

Updated on

Who it is for
Skolbot Higher-education schools that recruit studentsHavana Admissions teams that want to call and follow up a large volume of leads, dormant ones included
What Skolbot does
Four agents on three channels (website, WhatsApp, Instagram) answer applicants day and night, from the school's knowledge base.
The result
Every applicant who leaves contact details reaches your CRM with study level, programme, campus, a score and a call brief.
Conditions
Our team sets it up in two weeks, once your content and access are in place. Price on quote. Data hosted in the EU. Havana pricing: Contact the vendor.

A concrete case

Fictitious example. A candidate writes at 10 pm. They ask whether the bachelor's includes an internship, give their study level and want a call back.

On the Havana side, from its public pages

  1. 10 pm, the question comes in

    Skolbot

    The website agent answers at once, from your knowledge base.

    Havana

    Documented

    24/7 contact by calls, texts and email, nights and weekends included

  2. They give their study level

    Skolbot

    The agent records study level, programme and campus, then grades the lead.

    Havana

    Documented

    Asks about background, programme interest and eligibility, then books an advisor

  3. They ask for a call back

    Skolbot

    The lead reaches your CRM with a score and a call brief.

    Havana

    Conditional or unspecified

    Re-engages forgotten CRM leads; no connector named on the page

  4. They go quiet

    Skolbot

    WhatsApp Activate can re-engage their cohort towards an open day or a meeting.

    Havana

    Documented

    Listed with calls, texts and email; inbound or outbound use not specified

The result in your CRM

What your team receives when a candidate leaves their details.

Skolbot · Record in the CRMFictitious example
Level
Two years of higher education
Programme
Marketing bachelor's
Lead
Hot

Call brief: call back about the internship.

Study level, programme, campus, score and call brief in the CRM

On the Havana side, from its public pages

CRM handoff or sync

Conditional or unspecified

Re-engages forgotten CRM leads; no connector named on the page

Criterion by criterion

Each cell links to its source, with the date it was checked. “Not stated”: absent from the official pages reviewed, which does not prove the feature is missing.

Key

  • Documented: stated on the vendor's official pages
  • Conditional or unspecified: depends on the plan, or no detail given
  • Not stated: not found on the pages reviewed, which does not mean missing
Skolbot vs Havana: which channels to capture and follow up applicants?
CriterionSkolbotHavana
Set up by the vendor's teamChecked on Documented. Our team builds the knowledge base, connects the CRM and configures the agentsConditional or unspecifiedSchool picks leads, creates a mailbox and signs off the FAQs and campaigns Havana drafts
CRM handoff or syncChecked on Documented. HubSpot, Salesforce, OSCAR Campus, Slate, Zoho, Odoo; others by API or webhookConditional or unspecifiedRe-engages forgotten CRM leads; no connector named on the page
WhatsApp channelChecked on Documented. Answers inbound messages (Capture) and re-engages CRM cohorts (Activate)Documented. Listed with calls, texts and email; inbound or outbound use not specified
Lead qualificationChecked on Documented. Study level, programme, campus; hot, warm or cold leadDocumented. Asks about background, programme interest and eligibility, then books an advisor
The other criteria5 criteria
Skolbot vs Havana: which channels to capture and follow up applicants? · The other criteria
CriterionSkolbotHavana
Dedicated higher-education offerChecked on Documented. Built for student recruitment in higher educationDocumented. Dedicated student recruitment page: fairs, new enquiries and dormant leads
Multilingual (6+ languages)Checked on Documented. Answers in the candidate's languageDocumented. Spanish, French, Italian and 20+ languages stated
EU data residencyChecked on Documented. Data hosted in the EU, DPA signed with each schoolConditional or unspecified
After-hours responsesChecked on Documented. Answers day and night, from the knowledge baseDocumented. 24/7 contact by calls, texts and email, nights and weekends included
Instagram channelChecked on Documented. Answers Instagram direct messages, day and nightNot stated

What changes for your school

  1. Inbound channels: where the applicant writes

    Havana handles new enquiries 24/7, by call, text or email, for example after a fair. The pages reviewed show no website agent and no Instagram. Skolbot answers where the applicant writes: the website agent, WhatsApp Capture, which also understands voice notes, and Instagram Answer, all on the same knowledge base.

  2. Outbound channels: how you follow up

    Havana re-engages dormant leads in your CRM by calls, texts and email, and its official description also lists WhatsApp. Skolbot follows up on WhatsApp: WhatsApp Activate starts from a status in your CRM and leads each contact to one action, open day, webinar, application, appointment with an advisor or enrolment.

  3. The handover to an advisor

    Havana books appointments in your advisors' calendars. At Skolbot, when the applicant leaves their details and gives consent, their record reaches your CRM with study level, programme, campus, a score based on your rules and a call brief. When the answer is not in the knowledge base, the agent hands over to your team.

The verdict

Havana calls, texts and follows up your applicants 24/7 and books appointments for your advisors, to handle large lead volumes. For a school that wants to capture applicants on its website, WhatsApp and Instagram, then follow up the cohorts in its CRM, with the setup handled, Skolbot is the one to choose.

When to choose Skolbot

You recruit students and want the setup handled for you: our team builds the knowledge base from your sources, connects your CRM and configures the agents. Your team provides access, settles contradictions and approves before go-live. Four agents answer on three channels: the website, WhatsApp and Instagram. WhatsApp Activate follows up a cohort from your CRM, defined by a status, toward one action. When an applicant leaves their details and gives consent, their record reaches your CRM with the information collected and a score based on your qualification rules.

When to choose Havana

You mainly want to reach a large volume of leads, new or dormant, by phone, text and email, and fill your advisors' calendars.

Comparing Skolbot and Havana?

See Skolbot in action on your site

Book a demoRead the case studies

Cost and the work left to the school

Skolbot

Price

On quote

Setup

Our team builds the knowledge base, connects the CRM and configures the agents, in two weeks.

Your team provides the sources and access, then tests and approves before go-live.

Havana

Price

Contact the vendor

Setup

Support depends on the plan, to confirm with the vendor.

School picks leads, creates a mailbox and signs off the FAQs and campaigns Havana drafts

Source ·

Before you decide

What Havana does well

  • Documented student use case: enquiry spikes after a fair, re-engaging dormant CRM leads.
  • Qualification on background, programme interest and eligibility, then appointment booking with an advisor.
  • Calls, texts and email stated, WhatsApp listed in the official description; public voice-agent demo.
  • 20+ languages stated; the vendor estimates preparation at one day of work.

Points for a school to verify

  • The pages reviewed show no website agent and no Instagram; new enquiries are followed up by call, text or email.
  • CRM, email and calendar integration stated, with no connector named; data hosting is not specified.
  • Pricing not published; launch in a few weeks according to the vendor. Published outcomes are vendor-reported.

What your demo should prove

  1. 1Can the agent answer a real programme question without imposing a form?
  2. 2Which fields, triggers and updates does the integration support in your CRM?
  3. 3How are consent, opt-outs and human handover handled?
  4. 4Which channels, languages, fees and limits are included in your setup?

Frequently asked questions

Havana or Skolbot: which one should you choose?

Havana, if you mainly want to call, text and follow up a large volume of leads, with appointments for your advisors. Skolbot, if you want to capture applicants on the website, WhatsApp and Instagram, follow them up from your current CRM and hand the setup to our team.

Do Havana and Skolbot answer on WhatsApp or Instagram?

Havana states calls, texts and email, and its official description lists WhatsApp; the pages reviewed do not specify that use and do not mention Instagram. Skolbot covers WhatsApp with two agents, WhatsApp Capture for applicants who write and WhatsApp Activate for follow-up, and Instagram with Instagram Answer.

Who sets up Havana and Skolbot?

According to Havana, the school selects the leads, creates a mailbox for the AI and signs off the FAQs and campaigns Havana generates; launch usually takes a few weeks. At Skolbot, our team handles the setup: it builds the knowledge base from your sources, shows you the contradictions so you decide, connects your CRM and configures the agents. Your team provides the sources and access, then tests and approves. Skolbot goes live in two weeks once the content, CRM access and WhatsApp number are in place.

How much do Havana and Skolbot cost?

Havana does not publish pricing on the pages reviewed. Skolbot is on quote, depending on the size of the school and the package. Ask each for a written quote with the channels and volumes included.

Havana or Skolbot to re-engage dormant leads?

Havana follows up by calls, texts and email, with appointments booked with an advisor: it fits if your team wants to reach its leads by phone. Skolbot follows up on WhatsApp: WhatsApp Activate starts from a status in your CRM and leads each contact to one action, open day, webinar, application, appointment with an advisor or enrolment.

Method and sources

Comparison published by the Skolbot team, an interested party. Revised on Nov 9, 2026.

We read the official public pages of Havana. We did not test its product.

A feature that is “Not stated” is not a missing feature. Check the “Conditional” and “Not stated” cells in a demo.

See the 2 sources

One night, played twice.

Read the transcript

At 11:47 pm, Léa, seventeen, is looking for a school. An advert takes her to a website, but a fifteen-field form stops her. Six hours pass: she is not in any CRM. The same night starts again with Skolbot. At 1:12 am, she asks about placement years and gets an immediate answer. She leaves her first name and number. In the morning, her record and a summary of the conversation are waiting in the CRM. Today, Léa starts her course.