Skolbot vs Havana: website capture or multichannel follow-up?
Havana presents an AI student recruiter for outreach, qualification and 24/7 follow-up by calls, texts and email, with appointments handed to advisors. Skolbot focuses on inbound website answers and continuity into the CRM, WhatsApp or voice and human admissions staff.
When should you choose Skolbot?
Skolbot suits teams that want to answer prospective students on their website and engage prospects already in their CRM.
- Answer programme, campus and admissions questions before asking for contact details, using your approved information.
- Keep your CRM: captured context supports follow-up through the fields and integration agreed with your team.
- Start a WhatsApp conversation or voice callback from the CRM, then pass the context to admissions.
| Skolbot | Havana | |
|---|---|---|
| Education-specific | Documented Source · | Documented Source · |
| Multilingual (6+ languages) | Documented Source · | Conditional or unspecified Source · |
| EU data residency | Documented Source · | Conditional or unspecified Source · |
| CRM handoff or sync | Documented Source · | Conditional or unspecified Source · |
| After-hours responses | Documented Source · | Documented Source · |
| WhatsApp channel | Documented Source · | Conditional or unspecified Source · |
| Lead qualification | Documented Source · | Documented Source · |
Havana: Documented capabilities
- Student and higher-ed use case explicitly documented, including dormant-lead re-engagement.
- Qualification against enrollment criteria, follow-up and appointment booking with an advisor.
- Stated channels include calls, texts and email; a public voice-agent demo is available.
- Positioned around applicant acquisition and conversion rather than a full student CRM.
Havana: Points for a school to verify
- The page emphasizes outbound outreach and CRM reactivation; inbound website conversation capture needs demonstration.
- Reviewed content does not specify CRM integration, WhatsApp, languages or EU residency.
- Pricing and implementation terms require a quote. Published outcomes are vendor-reported.
Official sources
Comparison written by Skolbot using public sources. An unspecified feature is not an absent feature. Confirm the proposed scope in your demo.
Use-case summary
Havana is relevant for outbound follow-up and handling volume spikes by phone and messaging. Skolbot starts with website questions and connects CRM qualification to activated channels and human admissions. Ask both vendors to demonstrate inbound and outbound flows and exact CRM connectors.
What your demo should prove
- Can the agent answer a real programme question without imposing a form?
- Which fields, triggers and updates does the integration support in your CRM?
- How are consent, opt-outs and human handover handled?
- Which channels, languages, fees and limits are included in your setup?
See Skolbot in action on your site
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