Salesforce integration

AI admissions agents connected to Salesforce

Skolbot connects to Salesforce through its API to create the leads its agents qualify.

Illustrative example

The integration is built to measure: objects, fields and assignment rules are defined with your Salesforce team for each project, then tested before going live.

An API integration, scoped with you

Every Salesforce instance is different: custom objects, assignment rules, admissions processes. We define with your administrator what Skolbot creates, and where.

What the integration can send

You choose the fields. Spam and non-admissions requests never get there.

  • First name, last name, email and phone
  • Programme and campus of interest
  • Marketing consent and lead source
  • Any other field your school needs
  • Lead scoring (cold, warm, hot), built with you
  • Conversation brief for your admissions team

The steps

The project follows four steps, approved with your team.

  • Scoping objects and fields with your administrator
  • Setting up the API connection
  • Testing before go-live
  • Go-live

Frequently asked questions

Does Skolbot offer an off-the-shelf Salesforce connector?

No. The integration goes through the Salesforce API, with a scope defined for each project.

Who builds the integration?

The Skolbot team, with your Salesforce administrator, who approves the objects and access.

What data is sent?

The fields you choose, for example first name, last name, email, phone, programme and campus of interest, consent. Plus two fields created with you: the lead scoring and the conversation brief.

Let’s look at your admissions journey.

30 minutes on your programmes, your channels and your CRM.

Updated on

One night, played twice.

Read the transcript

At 11:47 pm, Léa, seventeen, is looking for a school. An advert takes her to a website, but a fifteen-field form stops her. Six hours pass: she is not in any CRM. The same night starts again with Skolbot. At 1:12 am, she asks about placement years and gets an immediate answer. She leaves her first name and number. In the morning, her record and a summary of the conversation are waiting in the CRM. Today, Léa starts her course.