Use case

Support prospective students across time zones.

The agent answers in the student's language using your published information. Individual visa or eligibility questions go to the team.

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Use Cases

InternationalWeb Agent

What gets in the way

Questions arrive out of hours

A student abroad may research while your office is closed.

What Skolbot handles

Answer and recognise limits

The agent explains published facts and routes individual cases to the right person.

What the team gets

Continuity across borders

The international team receives the question and prior answers when follow-up is requested.

Set-up

01

A question from abroad

The student asks about fees, housing or dates.

02

A documented answer

The agent uses approved pages and documents without inventing entry requirements.

03

Individual cases go to the team

Visa, equivalence and admissions decisions are routed to the responsible people.

Frequently asked questions

Does the agent give personalised visa advice?
No. It presents published information and directs individual cases to the team or an official source.

See what Skolbot can handle in your workflow.

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One night, played twice.

Read the transcript

At 11:47 pm, LĂ©a, seventeen, is looking for a school. An advert takes her to a website, but a fifteen-field form stops her. Six hours pass: she is not in any CRM. The same night starts again with Skolbot. At 1:12 am, she asks about work-study options and gets an immediate answer. She leaves her first name and number. In the morning, her record and a summary of the conversation are waiting in the CRM. Today, LĂ©a starts her course.