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Skolbot vs Tidio: which chatbot for your school?
Tidio is a popular live chat tool among SMEs and e-commerce stores. It combines live chat, flow-based chatbot, and an AI layer (Lyro). It's a good product for e-commerce customer support, but it wasn't designed for the specific challenges of student recruitment.
SkolbotRecommended
Price€300/mo
Deployment48h
| Skolbot | Tidio | |
|---|---|---|
| AI trained on your content | ||
| Education-specific | ||
| Multilingual (6+ languages) | ||
| Auto open day registration | ||
| Prospect analytics | ||
| CRM integration | ||
| Available 24/7 | ||
| No-code setup | ||
| GDPR compliant |
Tidio — Strengths
- Live chat + chatbot combined in one tool
- Lyro AI can answer simple FAQs
- Accessible pricing with a limited free plan
- Customisable widget, quick installation
- GDPR compliant (European-based team)
Tidio — Limitations for education
- Built for e-commerce — no education features
- Lyro AI limited: doesn't understand admissions journeys
- No automatic open day or event registration
- Limited CRM integrations (most require Zapier)
- Basic multilingual support — auto-detection but no cultural context
- Analytics oriented to support (response time), not conversion (prospects → enrolled)
Our verdict
Tidio is excellent for an e-commerce store wanting to answer delivery questions. For a school wanting to turn visitors into enrolled candidates, with AI that understands admissions and open days, Skolbot is the sector-native tool.
Best for Tidio : E-commerce stores and SMEs looking for affordable live chat
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