WhatsApp Capture
They message on WhatsApp. The agent answers.
WhatsApp Capture answers applicants who message your school’s WhatsApp, from a QR code, an ad or your website. It qualifies their plans and sends a brief to your CRM.
CaptureThe applicant comes to you.
- 01
A channel students already use
A QR code on a stand or a brochure, a Meta ad or the WhatsApp icon on your website opens the conversation straight on the applicant’s phone.
- 02
Text messages and voice notes
The agent understands text messages and voice notes. Voice notes are transcribed in the European Union.
- 03
The same qualification as on the website
The brief uses the same format as the website agent’s, so your team handles every lead the same way.
Nothing made up.
Every answer is sourced from the school's knowledge base. When the answer is missing, the agent says so and hands over.
Illustrative example
One QR code. One brief in your CRM.
On Monday morning the task is waiting in the CRM, with the brief and the whole conversation.
Welcome Jack Taylor at the open dayFor Admissions team · Monday 09:00
Jack Taylor
Sunday 20:37 · fair QR code+61 491 570 156
- Intake
- February
- Level
- Year 12
- Open day
- Signed up, Saturday 21 November
Call brief
- Situation
- Met at the fair. Year 12, aiming for a February start.
- Already answered
- Start date, open day.
- Next step
- Welcome him at the open day on 21 November.
Illustrative example
At 8:37 pm, the stand is packed away. The agent answers.
67%
of applicant messages arrive outside office hours.
Across 50,000+ messages sent to the website chat of European private schools in 2026.
Read the studyFrequently asked questions
How is it different from WhatsApp Activate?
Capture answers prospective students who write to you. Activate takes the initiative: it follows up with CRM contacts who agreed to be contacted.
What does the admissions team receive?
A brief in the CRM: the student’s plans, the questions answered, the interest level and the next step.
Does the data leave the European Union?
Skolbot stores and processes conversations in the European Union. WhatsApp itself is operated by Meta, under the contract between the school and Meta.
What does the school need to provide?
Your brochures, program pages, admission rules, access to your CRM and the list of cases to pass to your team, plus access to the school’s WhatsApp Business number. Our team sets up the agent, tests it with you, then puts it live.
Let’s look at your admissions journey.
30 minutes on your programs, your channels and your CRM.
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