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Skolbot vs Ivy.ai: which higher-ed chatbot for your institution?

Ivy.ai, the US pioneer of university chatbots, merged with Ocelot under the Gravyty brand in March 2025 and now sells as 'Ivy & Ocelot from Gravyty'. The comparison sets a broad North American player against a European admissions specialist.

Skolbot
Ivy.ai (Gravyty)gravyty.com

AI assistant suite for higher-education engagement

Skolbot vs Ivy.ai: which higher-ed chatbot for your institution?
SkolbotIvy.ai (Gravyty)
Education-specific
Documented
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Documented
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Multilingual (6+ languages)
Documented
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Documented
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EU data residency
Documented
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Conditional or unspecified
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CRM handoff or sync
Documented
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Documented
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After-hours responses
Documented
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Documented
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WhatsApp channel
Documented
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Documented
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Lead qualification
Documented
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Conditional or unspecified
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Ivy.ai (Gravyty): Documented capabilities

  • Documented higher-education specialization, from recruitment to alumni
  • Documented 24/7 answers in 100+ languages
  • Documented channels: chat, SMS, email, WhatsApp, social media, telephony
  • 30+ higher-ed integrations: Slate, Ellucian, Salesforce, ServiceNow, PeopleSoft, Canvas
  • Compliance standards stated: SOC 2, HIPAA, FERPA, GDPR
  • Published references: Cal State Chico, Boise State, Florida Atlantic, Penn State

Ivy.ai (Gravyty): Points for a school to verify

  • Pricing not published: custom quote required
  • No EU hosting or data residency documented (US company); GDPR appears only as a compliance-standard mention
  • Brand transition to Gravyty (2025): contract continuity and roadmap worth confirming
  • Lead qualification and scoring are not documented publicly
  • No French or European institution among the named clients

Use-case summary

Ivy & Ocelot documents a full suite proven on the North American market, strong on languages and campus integrations. Skolbot documents an admissions journey operated for European schools, with EU data residency. The choice follows geography and the DPO's requirements.

Best for Ivy.ai (Gravyty): North American institutions seeking a full engagement suite

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One night, played twice.

Read the transcript

At 11:47 pm, Léa, seventeen, is looking for a school. An advert takes her to a website, but a fifteen-field form stops her. Six hours pass: she is not in any CRM. The same night starts again with Skolbot. At 1:12 am, she asks about work placements and gets an immediate answer. She leaves her first name and number. In the morning, her record and a summary of the conversation are waiting in the CRM. Today, Léa starts her course.