Case Studies

Three implementation patterns, described without testimonials or client results. How it works comes first.

Patterns

No published client results

Business school

Admissions and open days

Admissions and open days

Answer admissions questions and guide candidates to an open day

A business school wants to make admissions information accessible in the conversation and suggest the next step without replacing its team.

Explore the pattern

Engineering school

International candidates

International candidates

Welcome international candidates in their language

An engineering school receives questions about international admissions, equivalences, housing and pre-arrival procedures.

Explore the pattern

French group of 10 schools

Multi-campus organisation

Multi-campus organisation

Share a common foundation while keeping each school's rules

A French group of 10 schools needs shared answers while respecting each brand's programmes, campuses, contacts and rules.

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One night, played twice.

Read the transcript

At 11:47 pm, Léa, seventeen, is looking for a school. An advert takes her to a website, but a fifteen-field form stops her. Six hours pass: she is not in any CRM. The same night starts again with Skolbot. At 1:12 am, she asks about work placements and gets an immediate answer. She leaves her first name and number. In the morning, her record and a summary of the conversation are waiting in the CRM. Today, Léa starts her course.