Universities
AI agents for university admissions
A university gets questions about hundreds of programmes: undergraduate degrees, master’s, short courses, continuing education.
Hi! I’m in sixth year. How do I apply for the psychology degree?
For undergraduate entry, you apply through the CAO. Deadlines are on the admissions page.
Are there open days?
Yes, the next date is on the website. Shall I email it to you?
Yes. Can I spend a year abroad?
The programme page doesn’t mention one. I’ll pass your question to admissions. What’s your email?
Prospective students ask how to apply, what the deadlines are and which office to contact. The Skolbot chatbot and WhatsApp and Instagram agents answer from the university’s knowledge base and route each enquiry to the right faculty or office.
- For
- Universities
- What Skolbot does
- Hundreds of programmes: the right answer and the right office.
- What your team receives
- Each conversation lands in your CRM with a call brief: the candidate’s plan, the questions already answered and the next step.
- Conditions
- Answers sourced from your knowledge base. Set up by our team in two weeks. Data in the EU. On quote.
Chloe Bennett
Warm- programme
- BSc Psychology
- level
- Sixth year
- route
- CAO
- open day
- Date sent
- open question
- Year abroad
Call briefwhat the adviser reads before calling the candidate
Situation
- Sixth-year student, wrote on Instagram
- Wants the psychology degree
- Will apply through the CAO
Already answered
- Application route and published deadlines
- Open day date sent
Next step
- Email her about the year abroad
What your applicants really ask
Questions typical of this kind of school, answered by the agent with your own content.
- How do I apply for an undergraduate degree?
- When do master’s applications open?
- Is there a work placement?
- What are the entry requirements for this master’s?
- Can I spend a year abroad?
- Can I study part time?
- What are the tuition fees?
- How do I find student accommodation?
On the website chat of European private schools, 67% of applicant messages arrive outside office hours.
See the dataA very wide catalogue, a precise answer
The agent draws on your programme catalogue to answer on content, entry requirements and published career outcomes, programme by programme.
- Undergraduate degrees
- Master’s and joint degrees
- Short courses and certificates
- Continuing education and part-time study
Official procedures, without confusion
The CAO for undergraduate entry, direct application for postgraduate study, a dedicated route for international students: the agent explains which procedure applies, from your content, and points to the official platform. It never replaces the procedure.
Routing to the right office
Admissions, international office, continuing education, student life: the agent answers common questions and passes the rest to the right office, with a summary of the enquiry. Your teams receive enquiries that are already summarised.
Private universities: from first contact to record
At a private university, the agent also qualifies the applicant’s plan: target programme, current level, intended start. It sends the record to HubSpot, Salesforce, OSCAR Campus, Slate, Zoho, Odoo or another tool via API or webhook, with a call brief.
Frequently asked questions
Can the agent answer on hundreds of programmes?
Yes. It answers from the university’s knowledge base, built from your programme catalogue and pages. When information is missing, it says so and passes the question to the right office.
Does the agent answer questions about the CAO?
It explains the steps and dates you publish and points to the official platform. It never comments on an applicant’s chances of admission.
Does the chatbot answer international students?
Yes, in the language they write in, from the university’s content.
Where are conversations hosted?
In the EU. They are never used to train models and are covered by a DPA signed with the university.
How much does Skolbot cost for a university?
Pricing is on quote, depending on scope: programmes covered, agents and channels.
Let’s look at your admissions journey.
30 minutes on your programmes, your channels and your CRM.
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